If you are experiencing technical difficulties with any of our products please contact our Technical Support Department for assistance. Contact details are available on the website under the service tab. To return a faulty item for repair please contact our Repair centre for a Return Material Authorisation (RMA) reference.


-by telephone: D +49 176 62 88 68 95 (Hr. Uwe Lauer), UK +44 (0)1273 407768

-or by e-mail:


Please provide full contact details, product information and return address. We do not accept responsibility for any goods returned that are damaged or lost in transit.

When enquiring about an existing repair please have your RMA reference to hand.