Our government guidance is that the UK “lock-down” will begin immediately and will be reviewed three weeks from today’s date.
This force majeure event enforcing the closure of our factory operations means that no further orders can be processed or despatched to our customers until further notice.
We are maintaining a non-factory work force across the customer-facing parts of our business (covering sales, technical support, quality and general administration), who are all now working remotely from their homes. So, our staff remain available to you via email and mobile phone and we will continue to respond to your business enquiries as best we can under the current circumstances.
We will continue to follow government guidance and monitor events on an on-going basis and will re-open the factory for business as soon as it is possible and we are authorised to do so.
Note that we will be able to continue to administer new orders although for obvious reasons, delivery dates cannot be stipulated in the current circumstances. We will prioritise all such orders and any current orders that we have been unable to complete and ship before closure as soon as we return to normal business operations.